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China “sending wrong item” scam

SOLVED
Contributor

Re: China “sending wrong item” scam

I have been stung by this too.  Bottom line is don't order anything from China, and don't expect PP to protect you. The modus operandi is to rip off some other website's content, video, pictures and post it on FB as their own but at a really cheap price. 

Once you click order, PP will refuse to do anything even though you immediately asked to cancel on the same day.  Don't trust all the money back or cancellation policies shown on the website or FB page, its also ripped from another legitimate company and the scammer has no intent to honor anything.

It just frustrates me that PP does not acknowledge the terms posted for full refund and cancellation and ask you to "work it out with the seller", they think the scammer will honor it?  Its so stupid, if the seller is honest we wouldn't be here in the first place. 

The scammer ship you some rubbish with tracking and use that as proof to PP that they have mailed the item. PP will insist that you either accept the item or mail it back.  I ordered a laser engraver and the scammer sent me a fake ring.

When you look at the return address, it is completely in Chinese and when translated leads to a village somewhere in the boondocks with no street name and building number.  

The seller will then say they never received it, and dispute the return. Or the seller will claim they sent you a real item and you are trying to scam them by sending back a fake ring.

It goes on and on until you give up.  

 

In a nutshell, DON'T buy from any Facebook advert, many of them are China scams and don't use PP.  Many of the shopping platforms like eBay or Amazon have better buyer protection. Use PP only to transfer money to family or friends, not for buying stuff.  I used Taobao.com the shopping platform in China (they don;t have amazon.com but this is much better) as well and use google translate to find many of the items resold on Facebook at 10x markup.  They have good English speaking customer service and act fast for any fraud.

 

Contributor

Re: China “sending wrong item” scam

My claim didn't even allow time for the return to arrive. There is no way I can ship something from northern Maine to China in less than two weeks. Notified on 9/15/20 - must be RECEIVED by 9/24/20. Not possible, therefore guaranteeing that I can't get any sort of resolution. Such bull. 

Contributor

Re: China “sending wrong item” scam

My return to China only took 4 days. It did take 12 weeks to arrive, presumably to allow the scam to be more effective. Register for Paypal's "return shipping on us", return the item and claim return postage costs from Paypal. Then hopefully your dispute ends in your favour.
Contributor

Re: China “sending wrong item” scam

Snap - exactly the same for me. Item received was not what I paid for. Cheap item arrived in a padded envelope with no accompanying documents. To make it worse the seller was negotiating with me and PayPal at the same time. Was given 10 days to return item - which by the way the seller made a point of telling me, was at my own expense. Scam being perpetuated by PayPal
Contributor

Re: China “sending wrong item” scam

I agree 100%. PayPal is complicit in this. I’m disgusted that they side with the fraudsters. I’ll never use PayPal again. They are on a par with the fraudsters.

Member

Re: China “sending wrong item” scam

I also had this problem, I found out too late as I ordered more than 5 orders from China, mostly thru facebook ads and all via paypal. My friend just told me he had similar experiences and that prompted me to search for this article. Ebay orders at same period from China had no problems. Don't trust facebook ads, don't trust paypal for future orders, because all they need is a shipping confirmation from sender, don't care if you receive the merchandise or not. PayPal, no good.
Contributor

Re: China “sending wrong item” scam

I’m done with PayPal. They side with known fraudsters. 

Member

Re: China “sending wrong item” scam

I bought an $80 pool and recieved a $10 pool. $200 return shipping. Paypal just enabled. Luckily, the company I bought it from claimed a false Thedford Nebraska address that I could demand to send it to or the california address that it was sent from. Filing BBB complaint and launching an IC3 investigation against the company and paypal worked well. Sending that documentation to paypal got my case elevated to the "back office" and I was awarded a full refund and got to keep the item sent, even though it was worthless to me. Furthermore, the companys website was shut down within a couple of weeks. File an ic3 report to get these scams stopped!
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Contributor

Re: China “sending wrong item” scam

I am going through this same scenario right now. I know this scam exists so I’m careful about not purchasing anything from China, problem is their marketing ads and videos are not transparent as to where the seller is located. They intentionally give the impression they are US based.
Contributor
Contributor

Re: China “sending wrong item” scam

Another caught in the same scam, only approach I can think of is to stop using Paypal.

 

Paypal are not interested in protecting against this, the scammers clearly know how to cheat the system to answer the questions as needed.  Make the resolution difficult from our side and deliver a poor product badged up as what you ordered.

 

Paypal, are powerless, or actively encouraging this, not sure right now but there are a lot of comments in this thread for it not to be something they couldn't be doing something about.