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Bought something that on the website says it's made in usa. Came couple months later from China. Should be made out f titanium but it's made from plastic. Start a claim for a full refund. Now seller says to ship it back to china. But why I have to pay for return shipping if it wasn't my fault? Can I just not agree with the sellers offer?
i am in exact same situation, what am i supposed to do?
why wont paypal penalise these dodgy sellers ??
The worst part is I included a link to the website that seller copy to make his website. PayPal still accepts sellers offer? They are fraud. Everything about that transaction was set up to make money on cheap items.
I am in the same boat with 2 disputes on products saying 'ships from the USA', but actually only after they come from China! Waiting since late March. These are scams and Paypal should do right by the buyer and issue refunds. No product=refund. Its obvious these scammers took advantage of the pandemic with false advertising.
Instructions I got from PayPal
This is ridiculous. Seller says he will give me full refund if I ship the item back. PayPal send me their address which is name of town and some chinese letters. Post office won't take it. PayPal , seller won't respond to my messages . When I called customer service says they need to transfer me to dispute customer service. When they transfer me automatic message says due to covid situation dispute center is closed. If I won't respond to PayPal with tracking number by June 17th the will automatically close the case and I won't be able to re-open it. Is this is how they deal with customers?
what to do if seller not providing return label to ship to china and paypal supporting that scammers?
I don't know I'm in the exact same boat - I received a **bleep** plastic ring after ordering sewing patterns that were supposed to come from Germany
So first I got import taxes because it came from China - of course those won't get reimbursed
Second I have to PAY for a effing tracking number to get reimbursed and of course it's in Chinese letters so my post office won't take it, and also, tracking costs 16 USD - my order was 36 USD, it is ridiculous!