China’s Bait and Switch Scam

[rnlewis5]

I have asked for a refund from a fraudulent seller who claimed to have an office in New York but sent Item from China that was totally different and of very poor quality. I was told that I have to pay exorbitant fees to return the item to China. This is a bait and switch operation that is being allowed by PayPal. How can this be legal?

[MalMeow · Accepted solution]

http://postalinspectors.uspis.gov/ https://reportfraud.ftc.gov/ https://www.bbb.org/scamtracker https://www.usa.gov/state-attorney-general http://www.ic3.gov/ REPORT THIS FRAUDULENT ACTIVITY IMMEDIATELY!!! Document, record, screenshot and save as much evidence that you currently have and anymore that you can discover about your victimization and this fraudulent activity. You will be given the opportunity to submit any and all information that you have in your dispute claim with PayPal. If you have more data to submit than is allowed in your original dispute claim you will be able to add more afterwards. Message PayPal’s chat and ask about the dispute concerning this issue. Eventually they will ask you if you have more information pertaining to your case and be given a link to submit more files. If you want your money back you must be persistent about this.

[rnlewis5]

Thank you SO MUCH for the information! The links are invaluable!

[rnlewis5]

Thank you so much for your help. After seeing your reply, I called PayPal’s customer service and explained my situation stressing the fact that I believe that the seller is scamming people all over the U.S. with multiple online "stores” that take PayPal. The customer service agent listened to my complaint, gave me a full refund and said that I didn’t need to return the wigs. I do intend to file complaints with each agency that you sent me links to. Thanks again and Happy Holidays!

[Rosyroads85]

Agreed! my next move was to contact the USPS link you provided.  I went as far as speaking to the local post master where I got total support.  Eventually, PayPal refunded me.  But, it took numerous attempts and phone calls.  Another member is correct.  You must be persistent.  Because,  PayPal’s Resolutions Dept. alleges “You are guilty as charged.”