Child has purchased a few items unauthorised can I get a refund?

Yorkie4
New Community Member

Child has purchased items unauthorised

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Yorkie4 

 

You'll need to contact the sellers and have them cancel the orders and request refunds. Do not file PayPal disputes for this. You are responsible when this happens:

 

https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full#opening-account

 

See "Safe use of your PayPal account" section.


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Yorkie4 

 

You'll need to contact the sellers and have them cancel the orders and request refunds. Do not file PayPal disputes for this. You are responsible when this happens:

 

https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full#opening-account

 

See "Safe use of your PayPal account" section.


Kudos & Solved are greatly appreciated. 🙂
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