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Check Your Email For Additional Required Documentation but no email is received from PayPal

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Check Your Email For Additional Required Documentation but no email is received from PayPal

Hi,

I have probably been struggling lot, but I need help resolving a error because my account is "temporarily limited" and I have no idea what I did. My PayPal is saying that I need to "provide the requested information to regain full access" in regards to resolving "Check your Primary Email for Instructions regarding Additional Required Documentation"

but, the problem is that I have not received any kind of email from PayPal for additional instructions

 

 

Regards, 

Eisa