I purchased a sewing machine from a company website for $58. However after 20 days of waiting they sent me 3 face masks. I created a case with Paypal the same day that i received my "envelope" from China as the closest option "Item not as described" for a full refund. I uploaded photos of the item description from the website when i ordered. Also uploaded the picture of the received plastic envelope with 3 masks and it shows the shipping label with the tracking number the cheat had given me from China. I also updated that the website is no longer up meaning that it was a scam site. There is no way anyone can fit a singer sewing machine into a 6 inch black plastic envelope.
I was then asked to upload a copy of my police complaint which i promptly complied with.
The paypal just closed my case in favor of seller saying i did not provide the requested info. I have been with Paypal since 2003 when i started using them for eBay transactions. It appears the company is no longer the trust worthy as it used to be. Whatever to their "Purchase Protection Programme" ? Direct buying by using a credit card would have been better. I cannot even see an option to dispute the resolution - would it even be useful wasting my time with them - i have already wasted my money using them?
Warning to all Paypal buyers: Do not trust Paypal to protect your money anymore.
