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Solved! Go to Solution.
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Its a chargeback if PayPal adds a chargeback fee to the amount that is held and the case is handled a different way then a regular PayPal dispute. PayPal does not make the final decision on the case. Its the buyer's bank against PayPal's merchant bank and buyer's bank calls the shots. Depending on the circumstances of your case PayPal may want to wait for the outcome before deciding to cover you or not. Chargebacks can take up 75 days to resolve so for now, all you can do is wait for an email and keep an eye on the case in the resolution center after you've provide all the required information.
Crying for the money won't help as only buyers can file disputes, not sellers.
Kudos & Solved are greatly appreciated. 🙂
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