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Chargebacks

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kul7821
New Community Member
Posted on

Im not able to answer any of the current 2 chargebacks on my Paypal account which one is escalated and one of them I'm not able to respond because it says Please try again. Does anyone have any clues on how to fix this?

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1 REPLY 1

Chargebacks

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PayPal_Olivia
Moderator

Hi @kul7821,

 

I'm sorry to hear that you're having difficulty with cases in the Resolution center. Please try clearing the cookies and cache in your browser and restart the browser. If the problem persists, please reach out to customer service for assistance updating the cases with new information and reporting the technical issue.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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