On my bank statement I have a charge of $36.58 from chicvintern on Paypa[Removed. Phone #s not permitted] I have no record of ordering anything from this company, could you please advise me of what to do.. Many Thanks..
On my bank statement I have a charge of $36.58 from chicvintern on Paypa[Removed. Phone #s not permitted] I have no record of ordering anything from this company, could you please advise me of what to do.. Many Thanks..
Are you sure that there is no any record about purchase? Have you checked PayPal activities, your bank account activities (using bank website)?
If you've done everything of above, you should contact PayPal via phone or email.
On my bank statement I have a charge of $36.58 from chicvintern on Paypa[Removed. Phone #s not permitted] I have no record of ordering anything from this company, could you please advise me of what to do.. Many Thanks..
Are you sure that there is no any record about purchase? Have you checked PayPal activities, your bank account activities (using bank website)?
If you've already done everything, you should contact PayPal, use "help" tab.
If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'. However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.
If that is not the case then contact customer services AND your card issuer to query the transactions.
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR 2. Contact your card issuer for a chargeback.
Advice is voluntary. Kudos / Solution appreciated.
