Changing my PayPal name.

Eddysann
Contributor
Contributor

For some reason I can't submit my ID or any other document. I click send documents and nothing happens. I tried contacting support and failed. What can I do? I can't use PayPal because my name is not confirmed nor is my location, I can't close my paypal account, can't submit my documents, nothing. Thanks.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Eddysann 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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