Changing from Business to Personal

MohammadAliTaj
New Community Member

Dear, 

 

When i opened my PayPal account, unknowingly I used 'Business' in type. Now PayPal asked to provide "Form W-8BEN-E". I never intended a business account, now I want to close my account and convert it to 'personal' so I could receive payments for my online services from different sources. But, I am not allowed until this outstanding issue is resolved. What should I do? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MohammadAliTaj 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.





Advice is voluntary.
Kudos / Solution appreciated.
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