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Change of website name not able to access account

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Change of website name not able to access account

Well when I went back to the website that I had made a purchase through my paypal account. It was not there however the name literally was changed it still did the same thing, sell the same thing, with same webpage format and products and its brand. I sent an email and it is basically the only way to communicate to them my issue it's been a week already no contact from them. I did pay for the products they did receive it. But there is no way to track the items I purchased they dont get back to me with the issues. This is not my email to them with my concerns. I purchased the items 6 of August around the same time the money payment got through to whomever is running the website. I do not know what else to do. May someone make sense of this all?