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Change of tracking when returning

Masterkeg10
New Community Member

Change of tracking when returning

In relation to case # PP-D-107526903. I sent the item back via FedEx but it was returned to me because the seller refused to prove a phone # or email address for delivery contact perpuses?but yesterday he or she sent there email address which will be used for communication between the delivery now DHL and them the parcels new WAYBILL# i[Removed. Phone #s not permitted]please forward this mail to the resolution for them to be aware of what exactly what happened? Case details are : Case ID:PP-D-107526903 Disputed amount:$321.59 USD Transaction ID:4A663531N2842760D Transaction amount:$321.59 USD Transaction date:24 March 2021 Seller name:Alipay Singapore E-Commerce Private Limited