Case pending over a month?

[Sharayahe]

I have been waiting over a month for PayPal to review my case. I accidently purchased an item I did not want then to top it off I never got the item! I've been patiently waiting and still no resolution. What do I do?

[kernowlass]

@Sharayahe

Is the case still open?

Did you escalate the dispute to a claim?