Case messages

EBonev
Contributor
Contributor

Hello,

I have opened case, and there is "Messages from the sellers (1)" but I don't see any message from the seller and still awaiting seller's response.

Tell me, please what is that mean? Is there message or not?

Thank you.

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1 REPLY 1

tosca_cosio
PayPal Employee
PayPal Employee

Good day @EBonev ! You can check this link to view any updates on your case , if the seller has responded https://www.paypal.com/ph/smarthelp/article/how-do-i-check-the-status-of-my-dispute-or-claim-faq1852 Hope this helps! Stay Safe!

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