Case closed without resolution - possible fraud

[Mahesh_Maax]

My case got closed by pay pal without a resolution, it shows refunded but i never received any refund. I did not receive the parts i ordered. refer Case ID: PP-D-81684028. This is absolutely urgent as i lost my patience and will put this on social media. I feel cheated and deceived. Get in touch with me at the earliest possible before this escalates. I made numerous request and phone calls. No response!!!

[kcherry]

Paypal received delivery information from the vendor i made a purchase from ( in China) and closed my case.  The vendor sent me an item I did  not order. They took my money for a much more expensivie item them sent me a cheap worthless item  not even close to what I ordered just to show a delivery status and paypal closed the case and could care less that these criminals are out there  doing a classic bait and switch.  I am done with Paypal

[kernowlass]

@kcherry 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?