Case appeal

[Jeffupmann]

The case is closed but I have information that would prove I'm in the right and got burned by the seller. Is there anything I can do? PayPal help says I can appeal the case but when I try it says the case is closed so I'm confused

[kernowlass]

@Jeffupmann 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.