Case Closed: Transaction not covered
sammmmmo11
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Posted on
Aug-01-2021
08:25 AM
i got hack with 100$ and i report it
but you send me the Transaction not covered coz you found that this transaction was not unauthorized
i need my money back please
thx
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Disputes
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Lesaap
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Aug-01-2021
09:17 AM
I was charged for an unauthorized transaction. I emailed the person on the PayPal receipt. No response. I called PayPal. They said they'd investigate it, then it was denied !!!!! I'm not happy. I work very hard for someone to hack my account and I get denied. I honestly think PayPal is doing this to people, someone who works for PayPal must be stealing money, making false transactions ! PayPal then denies it. With all the other ways to pay, zelle, cash app, venmo, they're losing money. Do they are stealing from their own customers..
PayPal_Chase
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Aug-04-2021
06:18 PM
Hi @sammmmmo11,
Thank you for your post! I am sorry to hear your account was compromised, and your case was denied. In this situation, it's best to reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.
I hope this helps!
Chase
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