Card confirmation after limitation is impossible

oneonline911
Contributor
Contributor

How can i confirm my credit card after i get banned?

After i click Resolve i see list of my cards, i tried to click on each, there is nothing to confirm, i can only update info, but after that nothing, i still need to confirm a card. How to fix this bug? Im waiting for second month...

Btw that case was resolved by seller, i got my money back, but paypal didnt unlock my account.

Sry for my english)

 

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3 REPLIES 3

PayPal_AshleyM
Moderator
Moderator

Hey @oneonline911,

 

Oh no. 😞 Based on what you've said, it sounds like the best option will be to reach out to us by phone, Facebook, or Twitter so that we can help get this problem resolved.

 

- Ashley M


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Lkh091717
New Community Member

Did you ever get this resolved I am having the same exact problem right now.

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oneonline911
Contributor
Contributor
I don't remember exactly but I contacted them via Facebook or so... I didn't call them. I remember that I received a message from them, so you def need to reach their support agent as it's a bug.
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