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Cant submit info

Contributor

Cant submit info

my account has been limited but I can't even send the information as it says this:

 

A temporary limitation has been placed on your account
We've noticed some activity that violates our User Agreement and Acceptable Use Policy. Please discontinue this activity or we won't be able to offer you PayPal services.

We need you to take action on your account. Access to some features in your account will be limited until you've completed the required tasks and provided the information we've requested. We'll remove the limitation after we've reviewed the information you provide.
Reference ID: PP-008-887-579-306
 
 
 
 
 
It says all this but the link where it says submit normally it just says:
 
 
Check your primary email address for instructions regarding additional required documentation
Submitted for review

 

2 REPLIES 2
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Esteemed Advisor

Re: Cant submit info

@Mark020998 

 

Please contact customer service for assistance, no one here can fix an issue like this:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
Contributor

Re: Cant submit info

when is the live chat on says unavailable