Cant open a dispute

Travisparr
Contributor
Contributor
This is my first time using paypal and i payed a facebook seller £50 for my item and I accidentally payed as a personal transaction. Its been 2 weeks now and the seller has still not posted my item. I cant open a dispute due to it being a personal transaction not a purchase. This is my first time using payal and im not sure what to do. Thank you
Login to Me Too
1 REPLY 1

WarrenPink
PayPal Employee
PayPal Employee

Hello @Travisparr

 

Thanks for reaching Community Forum!

 

We apologize for that experience! PayPal has no option to dispute a personal transaction, other option that you can do is, if this transaction was funded by your card, then you can contact your Card issuer as they have protection coverage for this situation. Best of luck and stay safe always! 

 

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.