Cant get in contact with ANY customer service.

Camevon
Contributor
Contributor

I've been waiting 3 days for a response from an email, cant get in contact through phone because it tells me i'm a business account, which i'm not. My Photo ID wasn't verified and I've been trying to get in contact with them ever since. I just want it to reset or let me verify my info so i can use my money.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Camevon 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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Camevon
Contributor
Contributor

I have been trying to use the phone method. But it doesn't tell me anywhere where to put the code in, it just automatically connects me to a line saying "Whats the last 4 digits of your credit card number".

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Camevon
Contributor
Contributor

@kernowlass 

didnt @ you, but look above.

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