Cant Claim Funds

jchand18
New Community Member

my funds have been held for whatever reason, and its asking to confirm my identity. i uploaded my ssn and state id, but its also asking for a drivers license or utility or phone bill. the problem is that i dont have a license yet and i dont pay any bills. what do i do?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@jchand18

 

Do you have a bank statement? Or credit card statement?

 

In order to claim funds into your PayPal balance and hold a PayPal balance, you'll have to verify your identity if you haven't already linked a bank and/or card to your PayPal account.

 

https://www.paypal.com/us/smarthelp/article/why-do-i-have-to-claim-my-money-after-receiving-a-paymen...


Kudos & Solved are greatly appreciated. 🙂
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