Hi i have had somebody open a case as they have not received their item even though i have proof they signed for it'' they first opened a case with ebay but ebay closed it after i provided proof they had signed for the parcel now they have opened a paypal case and i keep going to the resolution center as it is waiting for my response but it will not let me add the tracking number or the courier' any help in this matter would be appreciated.
Thank you
