Cannot submit an "Unauthorized Purchase" claim in Resolurion Center

HearsTheWater
New Community Member

I have 3 recent, unauthorized charges on my account. I am trying to submit them as unauthorized purchases one at a time in the Resolution Center, but when I do, the screen fades and a buffering symbol shows up.After a half hour I tried again, and again nothing is working. This morning I tried the phone, wanting to speak to a human, but after an hour on hold I had to hang up. I desperately need help with this. Any thoughts on what the issue is. If it weren't for this making my checking account almost $100 overdrawn I would just drop it. But I cannot. HELP!

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