We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
I have been trying for several days to accept a partial refund on my claim. The Resolution Center keeps giving me an error message that there is a problem at their end and to try again. I also keep receiving emails that my deadline is approaching and that I need to respond. I have sent several messages which Paypal has ignored. Obviously I am frustrated. Does anyone have a suggestion on how I can resolve the issue?
Hi, did you make your purchase outside of Ebay, ie. Facebook . If so, your case won't show in the resolution centre, you have to message Paypal direct through the contact us **bleep**