I have been trying for several days to accept a partial refund on my claim. The Resolution Center keeps giving me an error message that there is a problem at their end and to try again. I also keep receiving emails that my deadline is approaching and that I need to respond. I have sent several messages which Paypal has ignored. Obviously I am frustrated. Does anyone have a suggestion on how I can resolve the issue?
Hi, did you make your purchase outside of Ebay, ie. Facebook . If so, your case won't show in the resolution centre, you have to message Paypal direct through the contact us **bleep**
I have been trying for 5 days now to respond to refuse a partial refund offer. I did purchase through Facebook but the case is showing in the Resolution Centre. I even tried calling Paypal over 2 days and spent a total of 4 1/2 hours on hold only to be told that PayPal would not talk to me because I am not the primary account holder. I understand they are trying to protect our account but now I have only 1 day left to respond and am running out of time. I also sent an email but have heard nothing back. I am out of pocket over $50. What else can I do to try to sort this issue.
