Cannot resolve issue with my account
pmota
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Posted on
Mar-31-2020
07:29 AM
Today I received a notification that my account needs to be validated.
I'm not able to perform any transactions until I resolve it.
I was able to confirm my indentity just fine but after that it asks to associate a bank account (which I already had ...)
So I have to associate another bank account(?). Anyway when inputing the IBAN it just gives an error out stating:
"We cannot complete the request at the moment. Please try again later" (Translated from PT)
Can I please use my account?
Since 2012 I never had any issues...
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