Cancelled my report by mistake

Rayan_O
Contributor
Contributor

Hello so I wanted to open a dispute about a product that I got that wasn't what it was described as I wanted to look for a dispute option I only found a report one so I made a report but cancelled it only minutes later I realized that a report is a dispute when I wanted to do the same report again I was only met with two report options don't don't fit my criteria is there anyway to fix this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rayan_O 


You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.
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