I can't cancel / close the disputed case since the dispute case open by my credit card bank.
We were notified by your credit card company that you had filed a case for a payment made on xx xx, 2020.
While we review, you'll not be required to take any action. You can contact your credit card company directly if you want to cancel this case or need more details.
Above 2 messages shown in the case. I try to contact my bank but told by them they can't simply cancel the case for me. I need to follow up with the seller & paypal. Since I already communicate with seller that we agree to close the dispute & seller will refund back the money to me.
Now I want to cancel this disputed case but after I send out several mail to paypal but never had any respond back from paypal.
I need help on this.
