Cancel a pending payment
Pateaux
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-29-2020
07:03 PM
I have a charge on my account that is pending that I didn't authorize how do I cancel that payment?
1 REPLY 1
Raprap_
PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-30-2020
09:42 AM
Hi @Pateaux. Thank you for reaching out to the community. Please follow these steps.
1) Go to Paypal.com and log in.
2) On the Activity page, locate the pending payment.Click Cancel
3) On the next page click Cancel Payment.
If the option is not showing that means we cannot cancel the transaction anymore.
Since you mentioned that you didn't authorize the transaction, you can do this instead.
- Go to the Resolution Center.
- Click Report a Problem.
- Click the transaction you want to report and click Continue.
- Select "I want to report a transaction that I didn't authorize."
- Follow the steps to report the transaction.
Thank you for your business and be safe.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.