Cancel a Charageback Request
MostafaSaad
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Posted on
Feb-28-2021
11:43 AM
Hi,
I want to cancel a chargeback request, so the merchant will be able to refund me. I could not send an email with the transaction details as you closed the open case and you permit the client to open only one ticket per case (Which is really a bad design) and if it closed, the client does not have the access to reopen/update it. So, please help ASAP as I won't waste more time on such an issue.
Thank you,
Mostafa
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