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Cancel a Charageback Request

MostafaSaad
New Community Member

Cancel a Charageback Request

Hi,

I want to cancel a chargeback request, so the merchant will be able to refund me. I could not send an email with the transaction details as you closed the open case and you permit the client to open only one ticket per case (Which is really a bad design) and if it closed, the client does not have the access to reopen/update it. So, please help ASAP as I won't waste more time on such an issue.

 

Thank you,

Mostafa