Cancel A dispute

rawpotatos
Contributor
Contributor

Hello I was wondering if i could cancel a dispute that is being reviewed until the 24th of January case number is:PP-I-13177909

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kernowlass
Esteemed Advisor
Esteemed Advisor

@rawpotatos 

 

As per link only if its a dispute and not a claim.

https://www.paypal.com/us/smarthelp/article/what's-the-difference-between-a-dispute-and-a-claim-faq2...

 

If its a claim then ask c.s to close it for you.


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

 

 


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
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kernowlass
Esteemed Advisor
Esteemed Advisor

@rawpotatos 

 

As per link only if its a dispute and not a claim.

https://www.paypal.com/us/smarthelp/article/what's-the-difference-between-a-dispute-and-a-claim-faq2...

 

If its a claim then ask c.s to close it for you.


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

 

 


Advice is voluntary.
Kudos / Solution appreciated.
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Cxrlson
Contributor
Contributor
Can you cancel my dispute too please asap because i didn’t mean to as i thought i got scammed lol
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