Hi @Xpencer -
Welcome to the PayPal Community! I am sorry to hear that you may have run into some issues with your PayPal account. I know how important it is to resolve any open issue quickly. Anytime you are being asked to provide additional information, you can find what can be used in your Resolution Center. Additionally, you may find more helpful information on how to resolve this here.
Should you need further assistance, you can always reach us through Facebook, Twitter, or by going to the bottom of any PayPal page under "Help" or "Contact."
Hope that helps you out!
- Callie
