Can't withdraw my money from my account

Saharadesert
New Community Member
Hello team I tried to withdraw the amount I had in my business account and can't be done because the limits as they need to confirm the identity and business address. I sent them my identity , my business registration, but I don't have an adree because my business is online. Please help is someone has any idea
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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey @Saharadesert,

 

I'm sorry to hear about the trouble withdrawing your funds, that definitely sounds frustrating. I would advise providing everything you can, then giving an explanation of the things you can't provide and why. If we need additional details, we'll let you know via email. Hopefully the restriction is resolved soon!

 

- Ashley M


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