Can't verify my indentity

[darrenrapsicle]

I sent an email to Paypal three days ago but they didn't reply. My Paypal account says there is a problem but I can't confirm my indentity as I don't have an ID, driving licence or a passport. So I uploaded a picture of my birth certificate but it hasn't fixed it. Can you please help as I want my account back to normal as I haven't had a problem in the ten years I've been a customer.

[PayPal_Tricia]

Hi @darrenrapsicle, 

I'm sorry to hear of the trouble with your account. The community forum is for customer to customer help and wouldn’t be able to provide account specific details. I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal.

Thanks, 
PayPal_Tricia