Can’t use PayPal anymore

[Mouyria]

My account is limited and I can’t call PayPal to help me. They said I can’t use PayPal anymore. How can I get my money out? How long do I have to wait?

[bmcilwain]

We have the same issue pop-up this morning.  PayPal support is an endless loop - they don't allow you to contact them and do not provide a detailed reason for the account limitation. Very frustrating.

[gamark]

Today I got the same issue... "verify your identity" after receiving some funds... I managed to talked to them via Secure Message Center (https://www.paypal.com/smc/async/home)

[Nastradiamond]

They say the wait time is 180 days

[gamark]

I know... they did the same to me after many year of using their services... this company is just terrible. 

[Mouyria]

What happens after the 180 days?

[kernowlass]

@Mouyria 

If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.