My case has been open for months, and I've tried nearly 2 dozen times to upload supporting documents and/or contact a live human at Pay Pal, all without result. Through the message center, the replies usually take hours and provide upload instructions which involve features and/ or buttons which do not correspond to what I see on their web pages. Through the resolution center there are no active buttons or portals through which I could submit docs. I can't find any customer service phone number or an email address which would accept a doc. I'm at wit's end. Please help.
