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Can't remove account limitations despite handing right info.

Kazicz
New Community Member

Can't remove account limitations despite handing right info.

So for the past few months I've been trying to get into paypal. But every time I send in my centrelink or bank statement it gets declined telling me that:

Type of proofNameDocumentation typeRejection reasons & descriptions
Proof of address

[Name Here]

Bank statement 

The proof of address document you provided includes a P.O. box instead of a residential address. Unfortunately, we can't accept P.O. boxes. Please upload a new document that includes your residential address.

None of my documents that I actually have contain any actual address.

Every time I send in stuff it's declined. What exactly does Paypal want qwq