Can't open a dispute or Case.
STanev
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jul-24-2020
12:56 AM
Hello guys. Order Canon Lens from Ebay, but wasn't what expected - completely full with dust and spots from inside. I think that the seller ''forgat'' to tell me that... He didn't answer on Ebay and I don't know what to do. Try to open a dispute and case here, but nothing happens I just can do it. When I go to the Help Center it says:
To open a dispute:
- Go to Resolution Centre.
- Click Dispute a Transaction.
- Select the button beside the transaction you want to dispute, then click Continue.
- Select ‘Item dispute’, click Continue and follow the on-screen instructions.
But there is no such thing as Click Dispute a Transaction, I could find it.
I click to Report a Problem but when I type all the info it said: Some information is missing or incorrect. WHAT???
Can someone help me, please? Thank you!
Best regards,
Stoyan
Labels:
- Labels:
-
Disputes
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Getting money back from Ebay in Payments Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Funds haven't been released yet, resolution center can't open a case on it in My Money Archives
- Returns in Payments Archives
- No paypal protection even though used paypal can't contact seller in Disputes and Limitations Archives