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Can´t create account

SOLVED
Topi171
Contributor

Can´t create account

Hi,

 

My account got blocked, as i had opened it under 18 years of age.

I tried to create another account, but it says my email is already in use. I tried the forgot password on that email, but it always tells me that there is some problem and it won´t progress.

I cant find any emails from paypal on that email account.

If this is impossible to solve, is there any way i could re-open my account that has been blocked due the underage usage, i´m over 18 now. The problem arose when i was confirming my account and sent my ID.

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Can´t create account

@Topi171 

 

Paypal does not allow account holders under the age of 18.


PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use....and you would not be able to use anything ie email address or bank accounts / cards linked to that account again.


You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds from that account.

OR they may allow you to open a new account and transfer any funds across for you. The latter option is not guaranteed as you have already broken their rules once but you should get one of those options.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Can´t create account

@Topi171 

 

Paypal does not allow account holders under the age of 18.


PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use....and you would not be able to use anything ie email address or bank accounts / cards linked to that account again.


You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds from that account.

OR they may allow you to open a new account and transfer any funds across for you. The latter option is not guaranteed as you have already broken their rules once but you should get one of those options.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post