Can't confirm bank card, thus my account is limited.
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I got some money sent to my PayPal, and needed to confirm a few bits of information. Like proof of address, identity and bank card. All good, I got the first two done, and sent the payment to receive a four digit code to confirm my bank card. I input the four digit code, but I still have a message saying I need to confirm my bank card. My account is still limited, and the process seems to be frozen in place.
When I click on my notifications, I see the message.
Then I get redirected to my PayPal wallet, where my bank card is listed.
Still, there's no place to input the four digit code, nor receive a new one.
I'm at a loss. Maybe I'm missing something?
Anyone else experience the same issue?
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Account Limitations
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As you haven't said what card type you are adding or what country you are in then sorry can't advise.
Advice is voluntary.
Kudos / Solution appreciated.
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In Norway at the moment?
If so then are you using a Norwegian paypal account?
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To the best of my knowledge at least. I opened the account quite some years ago. It's possible I opened it when I was abroad, but all the information I input was Norwegian. Nationality, address and so on. The only thing that isn't Norwegian is that I deal mostly in EUR and not NOK.
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Click on the cog icon next to log out and look down the left side of that page. Next to nationality what does it say?
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Hey,
It says Nationality: Norway.
The verified address is also in Norway.
However, I did try to link a bank instead of a credit card. It only accepts Hungarian Forint, maybe because I was in Hungary I was when I created the account? Though the linked credit card belongs to a Norwegian bank, and has worked in the past.
Does PayPal make the account based on information given, or based on location at the time of creation?
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Normally it defaults back to the country you are in when you open your paypal account.
A credit card is the only thing you can add from another country as long as you have changed the billing address to the country you are now in.
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- CONFIRMED & UNCONFIRMED ACCOUNTS in My Account Archives
- PayPal Account Access Limited in Disputes and Limitations Archives
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