Can't approve my identity and post address

SqueezeYou
Contributor
Contributor

Can't approve my identity and post address because I changed county I live and my phone number is changed as well. I have limitations on my paypal account and now I cannot us paypal anymore. I want to transfer money to my credit card back or to send it to my wife's account but I cant do it anymore. What should I do? Cant contact paypal because bot is answering all the time and he is not helping me at all. To call to paypal is impossible They cannot see my number in the system because it is from other county and i switched the number in my account to new one. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@SqueezeYou 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.




Advice is voluntary.
Kudos / Solution appreciated.
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