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Can someone help me

Contributor

Can someone help me

Its over 180 days that paypal hold my money and banned my account. Got an email from them that i was eligible to withdraw the fund, but i couldnt add my card to withdraw it! Ive been sending them lot of messages and even call them but i cannont contact them. What should i do? Can someone help me withdraw my money???
3 REPLIES 3
Esteemed Advisor

Re: Can someone help me

@pikachu856 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Contributor

Re: Can someone help me

I already did all i can do. But its useless they keep saying that i am able to withdra my funds if i add my card or bank. But i cant add my card they did not allow me to add it. so how supposed i am to withdraw my money?
Esteemed Advisor

Re: Can someone help me

@pikachu856 

 

Ask them to send you a cheque in the post with the balance OR ask them to link a card for you?


Advice is voluntary.
Kudos / Solution appreciated.