Can I get my money back?

[Ellen151]

I bought concert tickets off of Facebook and payed through PayPal but the person was a scammer and took my money, he has now blocked me on Facebook, I can’t open a dispute with PayPal as their has already been one saying it was unauthorised?

[kernowlass]

@Ellen151 

You must have used the friends/family option to pay?? If so then............

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time. You would also not be able to open a dispute apart from one citing an unauthorised transaction (but that option is for hacked accounts so would be closed as you had authorised the transaction).

You also 'risk' having your account limited for using this option when you are purchasing goods as its against Paypal user agreement.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will assist you but unfortunately as it was a 'gift' payment they may decline as well.