Can I get my money back in this case?

jesusaugusto0x2
New Community Member

Hello everyone!

I just payed for an alternative internet service on April 4th. It was supposed to be installed next day, and was until next week (after severous calls) arount April 10th I got it installed.

Service hasn't been the one I got promised, it just keeps dropping, doesn't works, always offline, etc.

I talked with the person that sold me the service, and he just evaded me and told me that he will fix all the problems 'soon'.

I guess I've waited enough, so I wonder if in a case like this I could get my money back. 

Thanks for reading!

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