Can I cancel a PayPal payment that I've already sent?

[Harshdeep1]

Hi, I was buying a game account form a seller he asked me to pay through goods and services once I make the payment he asked me to confirm the payment from my end without providing me the account details he said once I make the payment then only he would give me the details so all I wanted to know is can I get refund of that money ?  

[kernowlass]

@Harshdeep1 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

[Harshdeep1]

I by mistake selected the unauthorized transaction 😞 coz I think seller is trying to scam me 

[kernowlass]

@Harshdeep1 

Then as long as you DID NOT use the friends / family option you can try phoning customer services and explain you opened the wrong dispute and see if they will open another for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Harshdeep1]

Thank you I explain you what really happened I wanted to buy a digital goods at first I asked seller for Invoice he created it when he came to know money will get stuck with papal he asked for goods & services and once I make the payment he wanted me to confirm the payment without even delivering me the goods he wanted the payment first & in meanwhile my PayPal acted weird it logs out and asked for password change & I thought this might be someone trying to steal my account so by mistake I opened dispute of Unauthorized transaction I even cancel it latter but the thing is I dont want to loose my money to a scammer as it is a Digital goods & he wants me to pay him first even after I have shown I have made the payment he wants me to confirm then only he would deliver me the goods !!! 

[kernowlass]

@Harshdeep1 

Then do as already advised in my first sentence second post.