CLOSED CASE

HeartsnFlowers
New Community Member

Purchase an item and didn't receive it.  I contacted the seller but they didn't respond. Contacted Paypal looking for a refund on the item and the shipping costs.  After contact was made to Paypal the Seller contacted me and said that it has been posted and provided a tracking number.  It look a very long time for that to viewed but it eventually I could see that the item was on it's way.  The case was closed.  However after receiving the item it was nothing like it was described or how it looks in the photos.  I've tried to contact the seller again, but they aren't responding.  Hoping this is one of those cases that can be reopened?  Thank you

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