I have been going back and forth with Paypal about this issue since May. This should have been a cut and dry case. I purchased an item with Paypal in March that had a 90 day return window. Received the RMA and returned the item but never received a refund. Opened a dispute case and provided proof of tracking to Paypal. They have since denied my case twice and both times when I ask why in the message center they reply "I did not provide the requested extra details." I ask them what other details do you need and show me the message or e-mail asking me for that information because I don't have it in my records. They never answer that question and close the conversation in message center when I ask. Mind you, I can't actually speak to a live representative and all of my previous inquiries take several days to get a response if they even bother responding at all. I have since given up and will dispute this through my bank. Is anyone else in or was in a similar situation? Trying to see if I can get a class action lawsuit going against them. They really should not be handling anyone's money.
