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CHICINFOS

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Contributor

CHICINFOS

I purchased 2 swimsuits from Poppalm (chicknfos), receipt came from paypal, can't contact seller and no transactions show in resolution center. How do I file a claim to get a refund on both items?

20 REPLIES 20
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New Community Member

Re: CHICINFOS

I purchased 2 swimsuits on June 7th and never received actual confirmation only PayPal receipt.
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Contributor

Re: CHICINFOS

Me too!! Unbelievable and I can’t get through to PayPal!
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New Community Member

Re: CHICINFOS

Did you ever get this resolved? Same thing happened to me
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Contributor

Re: CHICINFOS

No. I’m so mad!!! I can’t even get help from PayPal.
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New Community Member

Re: CHICINFOS

Have you gotten your suits or money back? I ordered 3 weeks ago and have heard nothing!
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New Community Member

Re: CHICINFOS

Have you gotten your suits on money back? I ordered mine 3 weeks ago and have heard nothing!
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Contributor

Re: CHICINFOS

No, I have not received suits or money back. I ordered mine on 5/21. You won’t receive anything, they are a total scam.
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Contributor

Re: CHICINFOS

I went through my bank that is attached to PayPal and they completed the dispute process quickly. The company can only be contacted through Facebook messenger. Their page is ChicinLady. They deny ever getting your order and then say it’s a different company. I filed reports with FTC.
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Esteemed Advisor

Re: CHICINFOS

@lshaw 

 

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.